Ostendo Continuum (ERP) for Contracting and Trades
Ostendo Continuum ERP for Contracting & Trades
A Complete Business Management Solution for Modern Trade Businesses
In today’s fast-moving contracting and trades environment, success depends on far more than quality workmanship alone. Electricians, plumbers, builders, HVAC technicians, mechanical contractors, and service trades all face growing pressure to deliver jobs faster, track costs accurately, meet compliance obligations, manage mobile workforces, and provide professional customer experiences.
Ostendo Continuum ERP is purpose-built to bring every part of your contracting and trades business together in one fully integrated system—giving you total control over jobs, people, equipment, inventory, finances, and profitability.
Designed for the Real-World Challenges of Trades & Contractors
Trade and contracting businesses operate in highly dynamic conditions:
- Jobs change on the fly
- Technicians work in the field
- Materials fluctuate in price and availability
- Compliance obligations are strict
- Customers demand fast, transparent service
Ostendo Continuum is designed to handle this complexity with an all-in-one platform that connects job costing, scheduling, purchasing, inventory, invoicing, service management, and accounting in real time—eliminating duplication, spreadsheets, and disconnected systems.
End-to-End Job & Project Management
From small service calls to large multi-stage contracts, Ostendo Continuum provides complete visibility across the entire job lifecycle:
- Quotes & Estimates – Build accurate quotes using labour, materials, subcontractors, equipment, and margins.
- Job Costing – Track real-time costs against budget for labour, parts, plant, and overheads.
- Progress Claims & Milestones – Bill by stage, percentage complete, or time & materials.
- Retention & Variations – Manage contract variations and retention amounts with full audit trails.
- Profitability by Job – Instantly see which jobs, crews, and customers drive the most profit.
With live job cost tracking, you always know where you stand—before small overruns become major losses.
Mobile Field Service for Trades & Technicians
Ostendo Freeway extends your Ostendo Continuum ERP directly to technicians in the field:
- Job dispatch and scheduling
- On-site time and materials entry
- Asset servicing and maintenance history
- Customer sign-off on mobile devices
- Photos, notes, and compliance records
- Offline operation with automatic sync
This ensures office staff and field crews are always working from the same real-time data—reducing paperwork, rekeying, and costly errors.
Smart Scheduling, Dispatch & Resource Planning
Efficient use of people and assets is critical in contracting and trades. Ostendo Continuum helps you:
- Schedule technicians, crews, and subcontractors
- Allocate tools, equipment, and vehicles
- Prevent double-booking and conflicts
- Match skills and licences to job requirements
- Optimise response times for urgent call-outs
This results in higher utilisation, faster turnaround times, and improved customer satisfaction.
Inventory, Purchasing & Supplier Control
Materials and parts are a major cost driver for trade businesses. Ostendo Continuum delivers full control through:
- Multi-warehouse inventory management
- Minimum/maximum stock levels
- Automatic reordering
- Lot and serial tracking
- Supplier pricing and lead times
- Direct issue of stock to jobs
This ensures technicians always have the right parts, reduces emergency purchases, and protects your margins.
Compliance, Safety & Industry Regulations
Contracting and trades businesses must comply with a wide range of regulatory requirements, including:
- Workplace Health & Safety (WHS / OH&S)
- Licensing and certifications
- Electrical, plumbing, gas, and building regulations
- Asset servicing and maintenance records
- Quality assurance documentation
Ostendo Continuum provides full traceability of jobs, materials, inspections, and service histories—supporting audits, customer assurance, and regulatory compliance.
Asset, Plant & Equipment Management
For contractors using vehicles, machinery, tools, and plant, Ostendo Continuum provides:
- Equipment registers
- Service and maintenance schedules
- Breakdown tracking
- Compliance inspections
- Cost tracking by asset
- Integration with job costing
This protects uptime, controls asset costs, and supports preventive maintenance strategies.
Customer Relationship Management (CRM)
Ostendo Continuum’s built-in CRM allows you to:
- Track customers, sites, and contacts
- Log service history
- Manage quotes and opportunities
- Monitor customer profitability
- Automate follow-ups and renewals
This helps transform one-off jobs into long-term, profitable relationships.
Business Intelligence for Trades & Contractors
With integrated Business Intelligence and dashboards, Ostendo Continuum turns your operational data into powerful insights:
- Job profitability by crew, trade, or contract type
- Technician utilisation rates
- On-time job completion
- Call-out response times
- Inventory turnover
- Revenue and margin trends
These insights drive smarter decisions, better pricing, and sustainable growth.
Scalable for Growing Trade Businesses
Whether you are a sole operator, a multi-crew contracting business, or a large trade services organisation, Ostendo Continuum scales with you. It supports:
- Multi-branch operations
- Multi-company structures
- Complex contract arrangements
- Joint ventures and subcontractor networks
You can start small and grow without ever outgrowing your system.
Why Trades & Contractors Choose Ostendo Continuum (ERP)
- Purpose-built for job-based and service businesses
- Real-time job costing and profitability
- Mobile field service integration
- Full compliance and traceability
- Integrated financials and inventory
- Proven in Australian and New Zealand industries
- Highly configurable without expensive custom development
The Competitive Edge for Modern Contracting & Trades
Ostendo Continuum ERP is a complete business management platform designed to help contracting and trades businesses operate smarter, faster, and more profitably. By unifying office operations, field service, job costing, compliance, and finance into one powerful system, Ostendo Continuum gives you the visibility and control needed to outperform competitors and scale with confidence.
If your contracting or trades business is ready to eliminate chaos, improve margins, and gain total operational control, Ostendo Continuum provides the foundation for long-term success.
